Etrel Ocean

Turn e-mobility
into business.

Software suite for EV charging
operators and service providers

Charging infrastructure control

Infrastructure
monitoring & analytics

Plug&Play connection of OCPP compliant charging stations gives you
full remote control over your equipment. The system is designed for
efficiency; it can manage large amounts of real-time data coming from
the field and gives you a quick drill-down access to any problematic
unit combined with a multi-level analysis of its operation.

laptop

Operator access management

You can open any part of your infrastructure to your staff or other
business partners in order to divide daily management tasks or give
access to specific information for your clients. Use predefined roles
or define your own rights for operators to micro-manage who can see
and use your system.

laptop

Messaging & reports

Stay in touch even when not connected. Get automatic summary reports
with statistics for a chosen time period or notifications about
special events directly in your inbox . Detailed reports about the
operation of your infrastructure can be created based on a large
number of different parametres.

laptop

Asset management

Keep all data related to your equipment in one place, easily accessible
to anyone with the required rights. Add location and ownership properties,
power and communication configurations, and other related documentation
of each charger to keep track over the growth of your network and
simplify later maintenance.

laptop

Maintenance support

Manage and monitor all tasks related to maintenance support from
beginning to end. New tasks can be added by operators or requested
by end users on the field through one of your user interfaces.
Maintain all firmware versions inside the system to control how
and when to update your equipment.

laptop

EV charging service

CRM & analytics

Easily manage your users, identifications, contracts, loyalty bonuses,
payers, and invoices in one place. New users can be registered manually
by your operators or automatically through one of the end user interfaces
and assigned different identifications to unlock your charging stations.

laptop

Charging tariffs
configurator

Set prices of charging based on more than 15 different criteria
to offer the most tailored service on the market. Target different
groups of EV drivers by creating intuitive pre-paid or
subscription-based packages available for your registered users,
or simply offer pay-per-use charging rates.

laptop

Billing engine

Ocean's billing engine links all recorded charging sessions with your
users to automatically create billing data for the final invoices,
taking into account all relevant contracts and prices entered in the system.

laptop

Export of billing data

All billing data can be exported from the system manually in a standard
format or over an API provided by Etrel and included with the system.

laptop

Support for different
payment types

Your users can choose from a variety of payment types, for example
postpayment with subscription (which can be bundled with other services)
or pre-paid tokens for charging (stored on RFID cards or in the app).
More payment types are enabled in the dedicated Ocean end-user interface.

laptop

Your interface for end users

White label
smartphone app

With your customised smartphone application, your users have everything
they need to find, book, and unlock a charging station suitable for
their vehicle. All data on infrastructure and pricing offers that you
insert in your back office is instantly shown in the user interface
and vice versa; all data or bookings entered by the users are automatically
transmitted to your backend system.

laptop

White label web portal

Functionalites of the native mobile application can be replicated
in a responsive web portal accessible by any device via standard browsers.
The web portal can be integrated in your overall online presence
and offers an additional channel for your clients who need more
than a mobile app linked with a single registered user.

laptop

Mobile and online payment

In addition to other payment methods, the integrated user interface
allows a seamless introduction of mobile and online ad hoc post-payment
and pre-payment for charging with credit cards and Paypal with simple
user registration that can be completed on the spot.

laptop

Booking of charging stations

Real-time connection between your back and front end software tools enables
you to support the entire booking process on any of your charging stations,
complete with finding of suitable stations and automatic sync of booking
information between the two systems.

laptop

Help desk for end users

Through the built-in ticketing channel, your customers can
give you valuable feedback on their charging experience,
which you can easily transform into maintenance tasks for your team.
Your replies are instantly sent to the user with insight on
the steps you are taking to offer the highest quality service.

laptop

Connectivity with other systems

Plug and Play
chargers

On the level of hardware, the system is able to manage any charging station
regardless of type and manufacturer, provided it follows the latest OCPP
industry standards. Most charging stations can be added in a simple Plug&Play
manner, with new models being added regularly or upon request.

Roaming
integrated

On the level of connection with other e-mobility actors, you can
connect to the roaming platform of your choice via different
protocolos (OCHP, OICP, or Etrel's own protocol).

Extensive API selection

Each module of the system can provide input for your further use
(e.g. for accounting, custom types of identifications, or payment possibilities)
in your external or legacy systems. An API access is offered to
clients upon request. Etrel can also offer integration services.

Custom access management

You decide yourself who and how can access your system by assigning
specific access roles and rights, building a multi-level structure that
supports your business model and operations.

Choose the optimal solution for your needs

Etrel Ocean is available for on-premise installation or as a hosted cloud solution.
Etrel can also help you integrate it with your current ICT environment.

Basic
package




Infrastructure monitoring & analytics
Operator access management
Messaging & reports
Asset management
Maintenance support
CRM & analytics











Get quote

Standard
package

  Includes basic package


Infrastructure monitoring & analytics
Operator access management
Messaging & reports
Asset management
Maintenance support
CRM & analytics

Charging tariffs configurator
Billing engine
Export of billing data
Support for different payment types






Get quote

Ultimate
licence

✔✔  Includes standard licence


Infrastructure monitoring & analytics
Operator access management
Messaging & reports
Asset management
Maintenance support
CRM & analytics

Charging tariffs configurator
Billing engine
Export of billing data
Support for different payment types

White label mobile app
White label web portal
Mobile and online payment
Booking of charging station
Help desk for end users

Get quote

Complete Etrel ecosystem

The perfect
combination

Add Etrel charging stations to your
portfolio and discover the full potential
of Etrel's interactive charging ecosystem.

Clients
who
benefited